How Chatbot improved from its Failure
- Arunkumar Kubendran
- Sep 29, 2016
- 1 min read
As many as mobile users, spending their major time in messaging apps. This is the case where messaging apps comes, business not only used this for customer service, but they are now exposed to large pool of mobile users.
Now there are lot of bot builder platform (like API.ai) that help developers to create chatbots as easily as possible without any coding.
All developers starts creating chatbot with conversational system. And this is the one which leads chatbot to failure, since we cannot expect user input exact query to respond. This definitely leads users to type a lot of words to and from to get the final answer.
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